The deal, in plain words.

What you are buying

A one-time licence to the RevGuard Customer Recovery Bundle: the Stripe recovery workflow, the PayPal recovery workflow, the expiring-card watchdog, the setup guide, and the email templates, delivered as files you import into automation software you run yourself.

Licence

• One licence covers one business, with as many installs and as many customers as that business has.
• You may change the workflows and the email copy however you like.
• You may not resell, redistribute, or publicly post the files, or sell them as part of a template pack.
• Agencies setting this up for clients need one licence per client business. Email us for a bundle.

Payment and delivery

Checkout runs through Dodo Payments, our merchant of record. You can pay by card. Dodo Payments issues the invoice and handles taxes for your country. The download link arrives by email right after payment.

The guarantee

If we cannot get RevGuard running on your setup within 14 days of purchase after working on it with you, you get a full refund. Email hello@revguardlabs.org with what went wrong and we sort it out.

Support and updates

• Six months of maintenance are included from the date of purchase: when your payment provider changes something or we fix a bug, you are notified that a new version exists and receive it at no cost. Email support is included for the same period; a person replies within 12 hours, any day.
• Setup help is included. If you get stuck importing, wiring a webhook, or sending the first email, we do it with you.
• Updates during your support period include fixes when your payment provider changes something.
• Extended maintenance: $69 buys another six months of maintenance and email support, as many times as you like. If you do not extend, the workflows keep running exactly as they are; you simply stop receiving new versions and email support.

What we do not promise

Recovery rates depend on your customers, your prices, and your provider. We do not guarantee any specific amount recovered. Payment providers set their own rules and can change them; when they do, we update the workflows, but we cannot control what a provider allows.

Liability

To the extent the law allows, our total liability to you is capped at the amount you paid for the licence. The workflows are provided as described on this site, and we fix what we ship.

Governing law

These terms are governed by the laws of India. If something here does not work for your jurisdiction, email us before you buy and we will find a way.

Contact

hello@revguardlabs.org. Any hour, any day.